Privacy Policy
Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect personal data when users access our website and services. We are committed to complying with all requirements of the General Data Protection Regulation (GDPR).
2. Personal Data We Collect
We may collect the following categories of data:
2.1. Data provided directly by the user
- name
- email address
- phone number
- account information
- any data submitted through forms on the website
2.2. Data collected automatically
- IP address
- device and browser type
- activity logs
- cookies and identifiers
- usage and behavioral data on the website
2.3. Service‑related data
- order or request history
- communication with customer support
- profile settings
3. Why We Collect Personal Data
We use personal data for the following purposes:
- providing and maintaining our services
- creating and managing user accounts
- processing requests, orders, or payments
- improving website functionality and security
- analyzing website usage
- communicating with users
- fulfilling legal obligations
4. Legal Basis for Processing
We process personal data based on:
- Consent – when the user voluntarily provides data
- Contract – when processing is necessary to deliver a service
- Legal obligation – when required by applicable laws
- Legitimate interest – for improving services and ensuring security
5. Sharing Personal Data
We may share data only with:
- hosting and technical service providers
- partners assisting in service delivery
- payment processors (if applicable)
- public authorities when required by law
We do not sell personal data to third parties.
6. Data Storage
Personal data is stored only for the period necessary to:
- provide the service
- comply with legal obligations
- protect our legitimate interests
After this period, data is deleted or anonymized.
7. Security
We apply technical and organizational measures to protect personal data, including:
- encryption
- secure servers
- access control
- monitoring for unauthorized activity
8. User Rights (GDPR)
Users have the right to:
- access their personal data
- request correction of inaccurate data
- request deletion (“right to be forgotten”)
- restrict processing
- object to processing
- transfer data to another controller
- withdraw consent at any time
Users may exercise these rights by contacting us.
9. Cookies
We use cookies for functionality, analytics, and security.
Detailed information is available in our Cookie Policy.
10. Changes to This Privacy Policy
We may update this policy periodically. All changes will be published on this page.
11. Contact
For questions regarding privacy and data protection, you can contact us at:
[contact email]